How you can get started with Exit Surveys

If you experiencing high employee turnover rates it would make sense to initiate a process to understand why employees are leaving. Start conducting exit surveys with Zennbase to collect unified, measurable and comparable feedback from the employees who are leaving the company.

• Use a unified question framework - use the Exit Survey template from Zennbase.

• Make sure it's measurable, so you easily can discover insights.

• Share the Exit Survey at least 1-2 week prior to the employee stops

Solution

Use Zennbase's exit survey feature to collect feedback from employees who are leaving. Use Zennbase's analytics tools to analyze the data and identify trends in the feedback.

Question types

Use two types of questions a linear scale (0-10) and open-ended questions to get detailed insights to specific topics. These two questions will help automatically make your survey measurable. The linear scale will provide you with a metric, so you can understand the development over time, while the open-ended questions will be analyzed with sentiments.

All in all, You will be able to gain valuable insights into why employees were are and identify areas for improvement in the processes.

Benefits

With the insights gained from Zennbase, you will be able to take targeted actions to improve you processes. You can introduce new decision-making procedures, clarified job responsibilities, and invested in training programs for employees. As a result, turnover rates decreased significantly, and employee satisfaction increased.